Note: Molecular Vista is preparing a new user manual portal.  We expect to redirect users to this new site over the next few months and by the end of 2023 remove access to the older manuals.  You will not receive an email from us or will your account be transferred to the new manual portal.  

To gain access to the new user manual portal, please send an email to  Please include the model system that you have  VistaOne or v75 system.  If you are unsure, feel free to include the institution that you are from or the serial number of your instrument and we can configure your account. 


Welcome to the MVI customer support pages.

Please find the customer support documents here.


For urgent matters feel free to contact us at:

Molecular Vista (US & Worldwide)

6840 Via Del Oro Suite 110
San Jose, CA 95119
Phone: +1 (408) 915-2595

  • email:
    (408) 915-2595

    6840 Via Del Oro
    Suite 110
    San Jose, CA 95119

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